1 reviews | Active since May 2014
Lie to you about your last debit order date and ***** your airtime
Vodacom are a bunch of rogues. I cancelled 5 contracts in july and I was told the last charge will be in august, then they debit me in September and say I was given wrong information. On top of that when they cancel the contract they remove whatever airtime I have paid them for!! This is bull**** and a *******. I paid for that airtime and it should not be taken away because I cancelled the contract! I want my airtime back!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Muhammad,
Feedback has been updated.
Regards,
Cassandra
Dear Muhammad,
Feedback has been updated.
Regards,
Cassandra
