JS
Jaco S

1 reviews | Active since Sept 2015

07 Mar 2025, 13:10

Lie to get your deal then change their tone!

I received an sms stating my monthly fee will be increased.

Look at my previous complaints here.

I have it on recording that Phindile told me I will not be having any increase in my monthly fee.

The call is there like I said numerous times go and listen to it.

If you debit me more than the agreed upon amount you wil be breaking the law. As that is not the pretence I sogned the contract under.

The previous clowns from Vodacom just ignored me after I told them theee facts and gave the evidence!

0
Replies (1)
Vodacom
Vodacom's reply07 Mar 2025, 14:09
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via WhatsApp to request your personal details. 
 
Regards, 
 
Vodacom Consumer Website Team