JS
Jaco S
1 reviews | Active since Sept 2015
04 Feb 2025, 08:43
Lie to get the deal than ignore you!!
I have a voice recording of Pindile telling me that I will pay the same amount for 36 months.
Numerous people have phoned me from Vodaacom, one confirmed what Pindile said.
They just stopped getting back to me.
I received an email stating my price will increase from March.
If that is the case I will go back to my lawyer and begin litigation.
So tired of big companies lying to clients and thinking they can get away.
Everything I mentioned is on call recordings.
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Replies (1)Vodacom's replyOfficial
04 Feb 2025, 10:11Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Feb 2025, 10:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
