uU
urash U

1 reviews | Active since Nov 2010

02 Nov 2016, 10:04

***** & *****s

<p>Please advise why u employ agents who drop the call on your paying customers? Why do u debit funds due and suspend your clients services, are you trying to keep with our government? Why do your agents lie to your customers? Please fami****ize yourself with my issues from yesterday and somebody contact me! I will not be explaining myself again!! If I do not receive a call by lunch time today, I will be escalating this query to the CEO’s office, I wonder if Shameel knows of the ***** & rogues he employs...if he does not i will happily publish this across all social media platforms, you have a chance to rectify this...i will take that chance if i were u..</p>

0
Replies (2)
Vodacom
Vodacom's reply02 Nov 2016, 10:37
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

uU
urash U's update02 Nov 2016, 11:10
Reviewer Update

thank u for your automatic standard response, take note :

"If I do not receive a call by lunch time today, I will be escalating this query to the CEO’s office, I wonder if Shameel knows of the ***** & rogues he employs"