LM
Lesego M
1 reviews | Active since Jan 2014
04 Feb 2015, 11:11
*****! Still no network
There's still no network in this part of the the world and as per Vodacom's response to my previous complaint regarding this issue, there should have been a tower errected by them, in this area to irradicate this problem. My real issue here is the response I got when an amateur was appointed to call me and promise me lies in response to my complaint- a disgusting attempt to pacify a loyal client. \Six months"they said. If this is something which is out of their jurisdiction they should've just said so. I really don't appreciate how this matter was handled at all"
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Replies (1)Vodacom's replyOfficial
04 Feb 2015, 13:46Hello LadyLSG711,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply04 Feb 2015, 13:46
Official
Hello LadyLSG711,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
