LM
Lesego M

1 reviews | Active since Jan 2014

04 Feb 2015, 11:11

*****! Still no network

There's still no network in this part of the the world and as per Vodacom's response to my previous complaint regarding this issue, there should have been a tower errected by them, in this area to irradicate this problem. My real issue here is the response I got when an amateur was appointed to call me and promise me lies in response to my complaint- a disgusting attempt to pacify a loyal client. \Six months"they said. If this is something which is out of their jurisdiction they should've just said so. I really don't appreciate how this matter was handled at all"

0
Replies (1)
Vodacom
Vodacom's reply04 Feb 2015, 13:46
Official
Hello LadyLSG711,

We apologise for the service that you received and the inconvenience caused in this regard.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards
Vodacom Consumer Website Team

Best regards,