KJ
Kevin J

1 reviews | Active since Jun 2016

09 May 2018, 09:28

***** ***** *****.....*******....***********.

I upgraded my account with useless Vodacom. They sent me the devices. The new phone Samsung Galaxy Prime Pro came with no sim card. They still to date have not sent the sim card. Instead the have deactivated the sim card of my Samsung Galaxy A8. They never call back as they promise.

Do they even bother to listen to the calls we make into their centers????

0
Replies (2)
Vodacom
Vodacom's reply09 May 2018, 09:36
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

KJ
Kevin J's update09 May 2018, 09:41
Reviewer Update
You said the same thing yesterday. NO RESPONSE TO DATE. *****!!!!!!!!!