DG
Dahleen G

1 reviews | Active since Nov 2011

24 Oct 2022, 12:58

*****

Cancelled my fibre on the 8th October was told they will cancel from the 30th notice period which is the 8th November never received cancellation confirmation and they immediately cut my fibre I’ve been calling in with so many consultants telling me there’s an outage in my area and logging service requests until some lady eventually told me on Saturday that my line is disconnected due to me canceling the service.

0
Replies (2)
Vodacom
Vodacom's reply24 Oct 2022, 14:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
DG
Dahleen G's update26 Apr 2024, 08:59
Reviewer Update
Vodacom has now handed me over to attorneys still no contact from them still hasn’t collected their router