SM
Stephanie M
1 reviews | Active since Jul 2011
15 Feb 2023, 15:08
*****
No interest in customer care and just want to steel your money with "policies".
I phoned to cancel a contract and was **** to to get me to renew the contract. Now I want to cancel the contract ASAP, because it is not what was agreed upon and I phoned back 10 times and no one can help me.
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Vodacom's replyOfficial
16 Feb 2023, 08:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Feb 2023, 08:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team