***** AND ******* VODACOM!!!

I received a call on Thursday, 28/03/2019 at 12:27 which is recorded for quality purposes, from Vodacom to resolve the issue of R100 being charged to me. I was told that the R100 fee would be removed from my account and not be charged to me. Friday 29/03/2019 my account is debited but not only with the R100 fee but with an additional R61. I did not give authorisation for the R100 fee or any additional fees and I was also not informed that there would be any fees over and above the R100 (which was supposed to be removed). vodacom not only are you ***** but you are ******* too! You WILL pay me the R161 that you over charged me and you will NOT tell me you will remove it from my next bill. You are a disgusting company and your service is absolutely appalling. You send me an invoice of R759 and then bill me R920 WITHOUT informing me. I will be posting on Hellopeter every day until this is sorted out! You are wasting my time and money and I will make your company look bad. If this is not resolved in the next 2 days I will start by posting on Facebook and I will post on every social media platform that I have access to.