***** and *******

After my conversation with someone from customer retention at Vodacom I was reassured that a debit order of R229 as per my contract would go off this month but what happened today. Over R900 was debited from account *******ly. Not only that. NO ONE has called me from a senior position nor has my dispute bee resolved which is now going on for over a year. They too promised to backdate me for all the ******* monies debited over the past few months within 7-14 working days. Vodacom you suck. You are useless. Please refund me all my monies and cancel my contract with you. I wish to have nothing to do with such a disgraceful service provider.