1 reviews | Active since Oct 2016

06 Apr 2017, 08:13

***** and *******

<p>Everytime, and I mean EVERYTIME, I try to call someone they cant hear me and i have to phone again. i also get charged for both calls. The cause of these bad calls is vodacomn. my service level agreement with them says that they will empower me to make calls for a fee. they don't supply this service. yet they charge me for it.</p> <p>this amounts to theft.</p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply06 Apr 2017, 09:19
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team