JL
John L
1 reviews | Active since Mar 2014
03 Nov 2022, 14:41
***** and ********
My contract was about to expire so the people at retention called me to offer new deals
They gave me a offer of R50 for 10gb per month add on to Red 70 for 2 years. After the initial 10gb came through, the monthly gigs never came through and doesn't even reflect on my invoice.
I wouldn't have take up the deal at all if they didn't lie to me about the deal
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Vodacom's replyOfficial
04 Nov 2022, 08:22 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Nov 2022, 08:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team