***** and cheats again

Now, here is something new. I took out Fibre with Vodacom, since they were the early birds who canvassed the neighbourhood even before the laying of the fibre optic cables began. I filled in a form on which I app**** for a 50Mbps download and 5Mbps upload speed line. When they eventually activated my line, it was 10Mbps down and 10Mbps up. I almost immediately began the process of upgrading my line speeds to 20Mbps down and 20Mbps up, which, as is now customary from Vodacom, took more than a week! Due to their lack of haste and customer satisfaction, and because I can get it cheaper elsewhere, I decided to move to another service provider. I have no contract with Vodacom, I supposedly can cancel my contract with them at any time with no repercussions, but, again customary with Vodacom, the process takes a month! This in alter alia means that I could just as well have been on a contract where I had to give a month's notice. They always have you by the short-and-curlies!