PL
Phil L

1 reviews | Active since Dec 2009

27 Dec 2019, 12:45

*****.....

i upgraded my contract online as its supposed to be much easier. browsing through the s10 handsets available for upgrade and the only available handset was a black S10e in stock. so i chose that handset as i would be able to get it immediately. 5 days later still no delivery. i enquire and there is no online stock available.

i could of just upgraded instore and save myself the hassle of waiting now. Vodacom online, make a plan as there are plenty of stores that have this device.

im waiting for you call

0
Replies (2)
Vodacom
Vodacom's reply27 Dec 2019, 12:52
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards, Vodacom Consumer Website Team 
PL
Phil L's update09 Jan 2020, 17:51
Reviewer Update
Vodacom online is useless and ***********