KN
Karien N
1 reviews | Active since Jan 2013
02 Mar 2021, 12:45
*****
I contacted vodacom telephically to do an upgrade. I was promised a voucher with my upgrade, but still 3 months later, I haven't received anything! The voucher was the reason I took out the contract. Please help
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Vodacom's replyOfficial
02 Mar 2021, 14:20 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Mar 2021, 14:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team