DJ
Daniele J
1 reviews | Active since Feb 2023
27 Mar 2023, 00:15
*****
Once again **** service, I was promised a bill reduced for a service a never used because of their technical issue and yet I had a debit order of R535 go off when I'm not even supposed to be paying for it as I month was supposed to be free I want my money refunded before end of business on Monday or I will be taking this matter further I have had such a terrible experience with them since November 2022 it makes want to cancel this service
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Vodacom's replyOfficial
27 Mar 2023, 07:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Mar 2023, 07:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team