IL
Ishtiyaak L
1 reviews | Active since Feb 2015
16 Apr 2019, 09:36
*****
Hi All
I did an upgrade last week Wednesday with vodacom I selected what I wanted I was informed that the package has this type of an offer, I accepted received an sms as per the telephonic discussion and I told the consultant I want my delivery to the office she does not listen to my request! Yesterday I received the tracking number of my delivery I rushed home to get my device when I opened it I only found the phone no bluetooth headset? So if this is how it's going to be I have 4 contracts that I will let them all expire and port if someone from the management does not call me today with regards to my bluetooth headset ref no: 1- ********** **********
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Replies (2)
Vodacom's replyOfficial
16 Apr 2019, 11:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply16 Apr 2019, 11:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
17 Apr 2019, 07:50Dear Ishtiyaak,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
Best regards,
Vodacom's reply17 Apr 2019, 07:50
Official
Dear Ishtiyaak,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
Best regards,