TE
TJ E
1 reviews | Active since Feb 2010
20 Dec 2019, 10:45
***** !!!
They keep on responding with their standard "we will make contact" lies but the never respond. They sometimes even have the nerve to lie and say that they made contact but no one ever called me !!!
Helpful (0)
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Replies (2)
Vodacom's replyOfficial
20 Dec 2019, 12:23Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply20 Dec 2019, 12:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's replyOfficial
10 Jan 2020, 13:09Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that your query has been attended to and has now been resolved. Regards Consumer Website Team
Vodacom's reply10 Jan 2020, 13:09
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that your query has been attended to and has now been resolved. Regards Consumer Website Team