**** **** - False Advertising and Broken Promises
<p>Vodacom is advertising double your data if you purchase data through the mobile app. I have purchased on 3 different occations during the month of March. Received an sms to advise me the double data has been added an will expire within a week, but when checking you balance data was never received. I have called several occasions, each agent coming with a new story that proves false yet again. Service request submitted, still no feedback. Shame on you Vodacom. False advertising and making promises you don't keep. Shame on You. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
The reported instance has been reviewed and addressed,
Please refer to our recent consultation.
Warm regards
Elroy
The reported instance has been reviewed and addressed,
Please refer to our recent consultation.
Warm regards
Elroy
