1 reviews | Active since Jan 2011
LG phone
Good day
I have mixed feelings about vodacom repairs- policy, I got the upgrade LG G5se phone in September 2017. 23 November the phone malfunctioned and half of the screen stopped working.
The phone was replace BUT the screen protector we bought from Vodacom for R299.00 is now my loss. We did not damage the phone. I feel that either LG or vodacom must take responsibility.
Regards
Ansie Olckers ********** 825
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Ansie,
I do apologise for the delay in response.
I've responded to you via SMS with feedback.
Thank you for your patience.
Regards,
UW
Dear Ansie,
I do apologise for the delay in response.
I've responded to you via SMS with feedback.
Thank you for your patience.
Regards,
UW