HM
Hein M

1 reviews | Active since Sept 2016

12 Sept 2016, 12:05

LG G5 Urban2 watch

<p>I app**** for a contract deal at vodacom shop in klerksdorp city mall for a LG G5 cell phone with the Urban2 watch. The lady working there, Ms Veronica, ordered the deal and said that it will be here the following week. After a few day when I called again she said it will be arriving the following week (another week later)and that I am FIRTS ON THE LIST TO RECIEVE. Today she phoned me and said that the watch is not on this month deal and its discontinued and that I can not get it any more. </p>

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Replies (1)
Vodacom
Vodacom's reply12 Sept 2016, 12:56
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team