1 reviews | Active since Jul 2015
LG G3 ignored problems! Terrible Vodacom service!
I love'd my LG G3 when i got it. The battery is swollen and this is EXTREMELY DANGEROUS however they refuse to help or replace the phone after several calls. <br> The day i got it, it had cracks on the sides, but i thought it's supposed to look like that, a friend saw it a few months later and shoewd his phone didn't look like that.<br> I called them, and I was ignored as my warranty has expired.<br> Since then my screen has come loose with light shining through the sides<br> The battery is swollen (THIS IS DANGEROUS)!!!<br> This is not my fault! There are tons of forms complaining about these problems. It's not my fault. It's Vodacom refusing to replace a phone for a reliable customer who has never been with another carrier. And their help for people like us is a disgrace. I will not upgrade this year. And you should definitely not!!!<br>
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
