Letters to SANTA

I notice that there are ELEVEN THOUSAND EIGHT HUNDRED AND FOUR pages of complaints against Vodacom on the hellopeter platform.

This is also not my first one and still I get no closure to my issue.

As stated before, when "My Vodacom" app existed all was easy in being able to find out the balances of my phone and for my WiFi ****le.

Now that some IDIOT has decided to change the platform to "Vodapay" I cannot access the balance of my WiFi ****le because according to Vodapay that number belongs to another profile.

After 4 calls to the Vodapay helpline the very friendly consultants are still not able to assist.

The last advice I got was to go to a Vodacom Shop for them to try and solve the issue.

Now I have to undertake a 130Km journey to solve an issue that was created by Vodacom.

I know that Vodacom is going to respond to this Review by replying that I will receive a call from a consultant and I will wager that the response is automated and not a single real living person at Vodacom even reads this review.....

This is like writing a letter to SANTA......