HR
Happy R
1 reviews | Active since Oct 2020
27 Oct 2020, 08:23
Letter confirming payment
I have been struggling to get a letter from vodacom proving my account is paid up. I paid up about 3 weeks ago and was promised I would get the letter within 7 working days its now more than 14 days. Tried to get hold of customercare via email since I don't have a vodacom sim card was given alternative email for legal collections but it says it's invalid..... I'm so frustrated because I really need the letter asap
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
27 Oct 2020, 08:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Oct 2020, 08:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team