JP
Johan P
1 reviews | Active since Jun 2012
22 Apr 2020, 12:46
Let's try this again...
I changed to a pay as you go plan with a 4 or 5 gig monthly top up, but after the first month I have not received the additional data. They just put me straight into out of bundle data charges from the 1st of the month.
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Replies (2)
Vodacom's replyOfficial
22 Apr 2020, 12:47Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply22 Apr 2020, 12:47
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
04 Jun 2020, 19:58Dear Customer
Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance.
Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance.
Best regards,
Vodacom's reply04 Jun 2020, 19:58
Official
Dear Customer
Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance.
Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance.
Best regards,