Let's not sour a long standing relationship

Item: Vodacom
Rating: 1
Author: Lauren R

This message I received on 3 July 2025. It's 11 July 2025 and still no feedback. Dear Customer, With regards to your query with ref number ***. Please note that your service request is still in progress and is being addressed. Visit www.vodacom.co.za/help from your PC or cellphone. Thank you, Vodacom

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Replies (1)

Vodacom's replyOfficial

11 Jul 2025, 12:16

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply11 Jul 2025, 12:16

Official