Lets not be customer friendly

<p>After taking the time, going to a Vodacom store and completing the docs and payment op the R63. I waited 6 hrs waiting for the no service icon to disappear, I called the help Centre. To my frustration they cant help. The Customer have now got to go back to store to fix, no effort to assit, ask for till slip no, only go back or write a mail, this is currently down. What about the Customer. My second bas experience in one month</p> <p> </p>