PB
Patrick B
1 reviews | Active since May 2013
25 Mar 2024, 16:30
lets do business
Hi Vodacom, I myself have been a contract customer of yours for many years. I want to move my business internet to Vodacom, I filled in all your forms just to get declined? What I dont understand is I'm paying R399 for the past 5years to my current ISP but you dont want my R399 per month ? I dont qualify , this is absurd ? So must I then just move to another network that wants to help me and my business? Why dont you want my money it is clear as day that I have been that amount for years ? There are several monthly debits. Please call me Vodacom Business
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
26 Mar 2024, 07:13Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply26 Mar 2024, 07:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
26 Mar 2024, 11:33Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please note that we escalated your query to our store leadership team for further assistance. Kindly see below feedback provided:
Customer app**** for the line on his business. The application was declined. We asked for a declined review. The feedback was "Please try again once the financial position of the business improves"
All this feedback was telephonically discussed with the applicant.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please note that we escalated your query to our store leadership team for further assistance. Kindly see below feedback provided:
Customer app**** for the line on his business. The application was declined. We asked for a declined review. The feedback was "Please try again once the financial position of the business improves"
All this feedback was telephonically discussed with the applicant.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply26 Mar 2024, 11:33
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please note that we escalated your query to our store leadership team for further assistance. Kindly see below feedback provided:
Customer app**** for the line on his business. The application was declined. We asked for a declined review. The feedback was "Please try again once the financial position of the business improves"
All this feedback was telephonically discussed with the applicant.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please note that we escalated your query to our store leadership team for further assistance. Kindly see below feedback provided:
Customer app**** for the line on his business. The application was declined. We asked for a declined review. The feedback was "Please try again once the financial position of the business improves"
All this feedback was telephonically discussed with the applicant.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
PB
Patrick B's updateReviewer Update
26 Mar 2024, 11:37Okay will take my money elsewhere seeing that I have been paying 399 for the past several years but its not good enough for vodacom. This is ridicolous to say the least.
PB
Patrick B's update26 Mar 2024, 11:37
Reviewer Update
Okay will take my money elsewhere seeing that I have been paying 399 for the past several years but its not good enough for vodacom. This is ridicolous to say the least.