1 reviews | Active since May 2011
Lets blame the topography!
I have just received a lovely email from Vodacom saying they are increasing their fees ....<br> I SAY NO, not acceptable<br> <br> I have been a customer for 18 years I chose Vodacom for the excellent coverage in my area as we do not have telkom lines<br> Over the last 6 months their signal has decreased to the point where i often have a no service message on my cell phone. I can hardly use my cell phone at home anymore whereas I used to have great signal.<br> I have no more 3G signal so my laptop is now gathering dust. I used to get three bars. <br> I have complained about this to Vodacom<br> <br> The Vodacom technical department called me and said my problem is topographical! <br> <br> Now here is the problem, the topography has not changed (unless Vodacom can show me a magical mountain that has suddenly popped out of the ground to block their signals)<br> So clearly their signal has somehow changed or become congested and now they want to charge more money for less service<br> <br> I say NO - you can charge me more when you actually give me a cell phone signal that does not drop after a few seconds.
Your concerns have been noted.
We will contact you shortly regarding this matter.
Regards,
Vodacom Consumer Website Team
Best regards,
Your concerns have been noted.
We will contact you shortly regarding this matter.
Regards,
Vodacom Consumer Website Team
Best regards,
