MM
Motshedisi M

1 reviews | Active since Aug 2015

06 Jan 2020, 10:34

Let us boycott Vodacom it is a ****!

Words can not even begin to describe how horrible Vodacom is. All my friends have migrated to Telekom but I stuck around Vodacom out of loyalty but man do I regret. I've been ****med more than twice, I bought whatsapp Ticket with my airtime but it doesn't work when I call them they can't help me, they even blocked my number from calling their call center. Guys let us please boycott Vodacom it's not worth it, their data and call prices are abnormal, they treat their customers like they don't matter. To date I'm still waiting for my refund, I want nothing to do with vodacom and I pray that the whole world sees what kind of business they run, their customer service stuff is illiterate. I am migrating to Telkom or Mtn I'm sure I will get a much better service thank you. Ten years of using vodacom and this is the treatment I get.

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Replies (1)
Vodacom
Vodacom's reply06 Jan 2020, 14:22
Official
 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team