VM
Viv M

1 reviews | Active since Feb 2021

19 Feb 2021, 07:03

Let see if u can get this right....service is the differentiating factor and at this stage u are rated ZERO

Vodacom- can u please get this right! I have been trying to cancel a Wi fi contract since early December and do u think u can get this right!! Promises made time and time again, told Supervisor will call me back and guess what still nothing. I currently have 6 various contracts with you for family members but at this rate you are about to lose or 6. And please don't try to make me may them up as u have less than zero chances of that! So so over your pathetic service.... Lets see how long it takes for you to contact me and make empty promises again. In case u haven't realised there are so many Providers out there and the only thing that will differentiate you from the others is SERVICE of which at this stage u have ZERO of.

0
Replies (1)
Vodacom
Vodacom's reply19 Feb 2021, 07:21
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team