1 reviews | Active since Dec 2016
Let me use my prepaid number
<p>I ordered a phone online. No where did I get an option to state if I would like to continue using my prepaid number. Now I'm trying get you guys to convert my prepaid number to contract because I don't want to use this new number you're telling me it's not possible. I can't use two numbers I'd rather cancel the contract and give back the phone as it arrived just yesterday.... </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Client
We escalated the matter to the Sales Team for further investigation and feedback.
Kind regards
Vodacom Consumer Website Team
Dear Client
We escalated the matter to the Sales Team for further investigation and feedback.
Kind regards
Vodacom Consumer Website Team
