1 reviews | Active since Apr 2017

11 Apr 2017, 09:57

Less for what you paying for!!!!

<p>I have purchased a Samsung cellphone from your vodacom store and the specs are different from the actual brochure. The processor is different from what the book states. The call centre nor the manager of the store can help me.</p>

0
Replies (2)
Vodacom
Vodacom's reply11 Apr 2017, 11:08
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply11 Apr 2017, 12:25
Official

Dear Ashlyn

As per our discussion, feedback has been provided and this matter has been resolved.

Have a pleasant day further!

Regards,

RJ