LENA DOES NOT BELONG IN CUSTOMER SERVICE AT VODACOM

I contacted Vodacom on the 29 July and advised that due to ***** on my bank account I had to transfer the money to my savings and requested they re debit the missed payment I was advised by the gentleman that I should go to a Vodacom shop and pay because it will take time to debit Vodacom debited a week later and it returned due to shortage of funds , I called Vodacom back on the 13th and they lady advised that the payment will go of on the 17th this morning I followed up and spoke to a lady that was extremely abrupt had an attitude and kept on speaking over me , I asked to speak to a manager and she says her manager does not speak on her phone I mean how do you do business like this you take peoples money and don't give service I told her I will wait and I don't understand why her manager wont come to the phone she screamed at me and told me she will cut her line on which of course she did DO YOU NOT HAVE ANY DISCIPLINE AT YOUR COMPANY ? , DO YOU TEACH CONSULTANTS CUSTOMER CENTRICITY ? and let me tell you one thing Ignorance is far from bliss when customers fails to get an answer, fails to receive sensible advice or fails to draw out any meaningful response. I have TWITTER , FACEBOOK and a lot of other platforms to spread YOUR pathetic service that you render to clients .