MZ
Manfred Z
1 reviews | Active since Apr 2023
19 Apr 2023, 13:32
"Legal" spam - opt out of all
I would like to appeal to Vodacom to stop sending me messages to download VodaPay - I had several in the past few hours. The *135*181# gives a ton of options - how does one stop ALL. I am sick and tired of this "legal" spamming! I probably get more now as I assume all options are the wrong options. How about making it simpler to opt out of all these messages?
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
19 Apr 2023, 14:13 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply19 Apr 2023, 14:13
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
