MZ
Manfred Z

1 reviews | Active since Apr 2023

19 Apr 2023, 13:32

"Legal" spam - opt out of all

I would like to appeal to Vodacom to stop sending me messages to download VodaPay - I had several in the past few hours. The *135*181# gives a ton of options - how does one stop ALL. I am sick and tired of this "legal" spamming! I probably get more now as I assume all options are the wrong options. How about making it simpler to opt out of all these messages?

0
Replies (1)
Vodacom
Vodacom's reply19 Apr 2023, 14:13
Official
 Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team