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merlicia M

1 reviews | Active since Jul 2017

16 Jun 2023, 10:12

Legal proceedings due to affected source of income

This is absolutely pathetic I will be suing Vodacom for affecting my source of income for the last week I have been struggling to get calls due to admin lock Vodacom decided to place. I can't use ANYTHING for a account I pay for ! Everytime I am told 24 hours 4 times now so this will be simple to sue you for affecting someone income if they cannot use their device and clients can't get hold of me. Please expect a legal letter very soon

0
Replies (1)
Vodacom
Vodacom's reply16 Jun 2023, 12:02
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team