YM
Yogandran M

1 reviews | Active since Feb 2011

12 Jan 2017, 09:59

LEGAL LETTER RECEIVED

<p>Vodacom must have the most terrible service.I received an email saying my that my account was settled in full and the credit bureau has been informed to update their records.</p> <p>But guess what - in the 20 years I haved had my account not once was my account in arrears never mind in a legal state.</p> <p> </p> <p>When i phoned to query they have no idea why or how</p> <p> </p> <p> </p>

0
Replies (1)
Vodacom
Vodacom's reply12 Jan 2017, 11:23
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team