iM
ismail M

1 reviews | Active since Mar 2019

16 Oct 2019, 14:19

legal fruadsters

vodacom has a system to fleece clients out of money. wife and sister took out exact contracts despite canceling the contracts on the same day. we are still charged for one contract worst despite calling their call centre on the same day. none of their staff have any contact details or emails that cancellations can be sent to nor is their any one in atority you can chat too.......1 year later we receive treathening letters from collection attorneys....would noit advise anybody to take out contract with them (legalised fruad)

0
Replies (2)
Vodacom
Vodacom's reply17 Oct 2019, 07:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
iM
ismail M's update09 Dec 2019, 12:04
Reviewer Update
no response