Legal dept cannot be reached

I really fail to understand how Vodacom can give a number out for their legal department of *** and it diverts back to the normal call centre all the time. Landline aslo does not work!!! Do these legal department people actually work or exist??? I had an issue with an account that I fully settled on 22 April 2015, almost a year ago, and it is still reflecting on my ID number with Vodacom legal so all my applications are declined. Not sure how but Vodacom gave me a contract in December 2015 though???? Any ideas of how to contact legal to get this issue resolved and the matter off my ID number???<br> <br> Most useless of organisations, service comparable to a state owned enterprise in South Africa unfortunately. Disgraceful!!!!