AC
Alyssa C

1 reviews | Active since Dec 2021

14 Dec 2021, 12:43

LEGAL

VODACOM HAS HANDED ME OVER FOR AN OUTSTANDING ACCOUNT. I AM BEING FLOODED WITH CALLS FROM MCD ATTORNEYS, BUT YOUR CALLCENTRE, LEGAL DEPARTMENT AND MCD CANNOT TELL ME WHAT IT IS FOR! OR WHAT NUMBER IT REALTES TO!!!I DONT HAVE A CELLPHONE ACCOUNT WITH VODACOM!!!!!! IT WOULD BE STUNNING IF SOMEONE COULD GIVE ME INFROMATION. VODACOM LEGAL DEPARTMENT H AVE CONFIRMED I HAVE BEEN HANDED OVER BUT AGAIN, NO ONE CAN TELL ME FOR WHAT!!!!! NOT EVEN THE AMOUNTS ARE CONSISTENT!!!

0
Replies (1)
Vodacom
Vodacom's reply14 Dec 2021, 14:19
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team