BM
Bianca M

1 reviews | Active since Dec 2017

10 Mar 2022, 14:18

Legal *********! Do not take out a contract them!

I have been a good paying customer for the entire period of my contract. However, when my contract came to an end and I decided not to renew my subscription with vodacom i have been dealing with never ending hassles. They have been taking advantage of my account. Debiting amounts whenever they feel like it. When you contact customer services im constantly referred and told my matter is being investigated into. Its been months! Do not take out a contract with these legal *********!

0
Replies (1)
Vodacom
Vodacom's reply11 Mar 2022, 07:16
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team