Legal Collection Fail

<p>Hi,</p> <p> </p> <p>In 2016 June I settled my account ( ********** ) two months before end of contract. I never used this account ever again. On 11 July 2017, I received a call from Burnard, Raaff and Associates company saying that my account has been handed over to a third party from Vodacom and it is in arrears.</p> <p>1. Vodacom never ever called me to let me know about arrears before they hand over my account.</p> <p>2. When I requested a statement of my account from Vodacom Collections, they are telling me that they can not see my statement, I am removed from the system because my account is handed over so I must ask Burnard, Raaff and Associates and the third party company says they can not see any transaction on this account before it was handed over. They only have an arrear amount that they received from Vodacom.</p> <p>3. I saw this account reflecting on credit bureau and it is messing my credit record with something I do not know and they can not even show me evidance of. </p> <p> </p> <p>Advise to everyone getting a collections call from Vodacom or any other third party on behalf of Vodacom is to look at their statements.</p> <p>Regards,</p> <p>Miss Treated Customer.</p>