SN
Sanoshen N

1 reviews | Active since Dec 2013

08 Apr 2015, 14:24

Legal but *********

What is the point of a contract if Vodacom can change it mid-term! They hiding behind their clause that says they can impose a price increase mid-term but surely such a huge corporate can be more client centric? <br> Not like they bleeding money or anything, but it would have been so much more acceptable / understandable if they imposed the increase on the contract anniversary. <br> <br> The approach feels like the school yard bully that just dictates all the rules, and we the mere consumer will just have to toe the line. Very disappointing. <br> <br> Time for change, as soon as I can,....but sadly I have to wait a short while, as the consumer can't just change contract matters mid-term! <br> <br>

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Replies (1)
Vodacom
Vodacom's reply09 Apr 2015, 12:15
Official
Hello Sanoshen,

Our records reflect that you have been contacted, and feedback has been provided to you.

Kind regards
Consumer Website Team