LEGAL - BLACKLISTED DUE TO VODACOM'S INCOMPETENCE

My previous query was handed over to the legal team on 12/05/2022. I still have not heard anything back. After going through everything again. It took Vodacom a month and a half to cancel my account after I had immigrated. Vodacom continued to charge my account after I had canceled my contract, they had not sent any statements and I got a letter that I was being handed over. I paid the full cancellation amount the day I got the cancellation letter. I have been blacklisted due to Vodacom taking a month and a half to cancel my account. Please let me know if anyone reads this and if I can continue to a non-expensive legal route as I had to come back to South Africa due to certain circumstances. This is poor service from Vodacom's side. It took them a month and a half to cancel my account and it has almost been 2 months since I previously put something on Hellopeter.