1 reviews | Active since Apr 2017

28 Apr 2017, 09:33

LEGAL AND SERVICE EXTREMLY BAD

<p>I FOUND OUT THAT VODACOM WENT TO GO PUT ME ON AS A BAD PAYER WITCH IS NOT TRUE AND ALL MY ACCOUNTS WAS UP TO DATE WHEN I CANCALLED WITH THEM 6 YEARS AGO STILL THEY WENT TO GO AND PUT ,E ON THE CREDIT BERAUE DUE TO THAT I CANT APLLY FOR A HOME LOAN </p> <p> </p> <p>I CALLED THE CUSTOMRE SERVICE AND THEY AGREED THAT THEY ACCOUNT WAS PAID IN FULL AND THAT 2 OF THE NUMBER ALREADY HAS BEEN USED BY PRE PAID CLIENT AND THE OTHER NUMBER IS REGISTERED UNDER A COMPANY </p> <p> </p> <p>I HAVE NOT BEEN WITH THEM EVER SINCE THEN I HAVE BEEN TRYING TO GET HOLD OF THERE LEGAL THEM STILL HOLDING AND STILL NOT GETTING FEEDBACK FROM THEM I HAVE HAD IT WITH VODACOM AND THERE POOR SERVICE </p>

0
Replies (1)
Vodacom
Vodacom's reply28 Apr 2017, 09:40
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team