Legal Action to pursue

Poor service is an understatement.Your network is off,you reply to my complaint without getting the number I was deprived from,the number in question was never disclosed,because no one bothered to find out.The number in question has been mine for more than 10 years,the number was on contract and was Rica'd.The number you credited with a R7 is not even in question on this complaint,yet the case is closed.I am a customer service specialist and you guys take us as consumers for granted.I think I should go the legal route with you,seeing that I have enough proof of how you violated my consumer rights for several years,the number in question is my business number and I am losing money as a result,every day. Email me,seeing that your poor network reception does not even allow me to listen to your voicemail. ***