1 reviews | Active since Aug 2015
Legal action Threats after arrangements made.
as pern email received dated 30/07/2015 i received communication from Vodacom stating that i owe an X amount and if not paid legal action will be taken againts me,please note that this is the 3rd time im logging a complaint on hellopeter because of poor pathetic service and a lack of keeping up to date as to the payment schedule i have in place to pay of a data bill of almost R9000.00 after i asked my account to be blocked and limits to be set yet i was blatantly ignored,my final pay date is for the month of August 2015 as set out and recorded by one of your controllers,not one month since arrangement was made I missed, late paid or short paid,now VODACOM sends me Threatening letters of legal action,please do take legal action as i WILL counter with same,and you will be held responsible for all my legal cost etc. due to a lack of professionalism and lack of your knowledge and how to handle a serious matter such as mine i was forced to move out where stayed because of Vodacom not acknowleding the problem and leaving it to escalate to the worst possible form i am now in a financial difficulty thanks to the great support and help from your customercare department VODACOM.regards
As per our telephonic discussion earlier, this matter is now resolved.
As per our telephonic discussion earlier, this matter is now resolved.
