DJ
Derek J
1 reviews | Active since Oct 2013
27 Aug 2015, 14:22
Legal Action
I am sick and tired of getting sms's from the legal department of Vodacom. I have tried to resolve this problem by sending a email to the department that is responsible for the debt collections whose email address I got from the customer care centre in Midrand. They sent me a ref # and I quote \We endeavor to solve all email queries within 24 hours"unquote. It has been 3 days now and I have heard nothing from them except for the fact that I receive sms's every day telling me that legal action will be taken against me if I don't respond. I CAN ONLY DO SO MUCH!!!! If these sms's persist I will be taking legal action against them for harassment."""
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Replies (1)Vodacom's replyOfficial
27 Aug 2015, 14:35Hello jollybain,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Vodacom's reply27 Aug 2015, 14:35
Official
Hello jollybain,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
