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Peter M

1 reviews | Active since Nov 2017

07 Nov 2017, 11:47

Legal

I cancelled Vodacom more than a year ago due to Data been charged for what was not used . Only now to get an Email that we been handed over and to phone to settle accounts. Phoned they cant even transfer me over to legal .

As i refuse to get a bad name or pay for something that was not used this is why i had left Vodacom. I will take the matter further if forced to do so further .

Before i cancelled my contract they had actually cleared that amount outstanding but come back now a year later get a clue guys . Next step im going to Vodaworld

0
Replies (2)
Vodacom
Vodacom's reply07 Nov 2017, 12:27
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply07 Nov 2017, 15:06
Official

Good day,

Feedback has been provided.

Regards,
RM