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Byron B
1 reviews | Active since Aug 2012
05 Feb 2025, 15:41
Left Vodacom with zero owing but now they demanding money
My contract ended November with Vodacom, I requested that my number be moved to prepaid, once that was done I ported my number away from Vodacom.
I received an invoice where Vodacom owes me R6.99 but I am receiving calls from MBD attorneys requesting money from me for my Vodacom account. When I told them I don’t have an account they just say I must call Vodacom or they say ok but they continue to phone for more than a month.
Why is this happening because I left Vodacom and no longer wanted to be a client. Only invoice i received since moving was the one that Vodacom owes me
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Replies (1)Vodacom's replyOfficial
06 Feb 2025, 08:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. . Regards, Vodacom Consumer Website Team
Vodacom's reply06 Feb 2025, 08:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. . Regards, Vodacom Consumer Website Team
